Civil Services Examination · Question 74

Which among the following actions would constitute the most appropriate directive(s) in resolving interpersonal conflict in an office with culturally diverse personnel? 1. Direct personnel to practise activities that are the cultural markers of diverse groups 2. Allow conflicts to resolve naturally over time to set an appropriate precedent of leadership 3. Encourage personnel to seek each other's perspectives Select the answer using the code given below.

1. A1 and 3
2. B2 only
3. C3 only
4. D2 and 3