Railways PYQCBT 1 2016

RRB NTPC · Question 84

Read the given statement carefully and answer the question. The Indian telecom regulator has ordered all companies to provide voluntary compensation of Rs 1 to their consumers, with a cap of three per day for every call drop on their network. Which of the following is true according to the given statement? A. Compensation is automatically payable by the network operator. B. Consumers should get a compensation of Rs 1 for all call drops. C. Customers cannot claim call drop compensation. D. This rule is not binding on network operators.

  1. B

  2. D

  3. C

  4. A

Show answer & explanation

Answer: (D) A

Explanation

TRAI's call-drop rule (October 2015) required operators to credit Re 1 per dropped call, up to three a day, to the consumer on their own, without the consumer claiming it. So the compensation is paid automatically by the operator. B ignores the three-a-day cap.